Frequently Asked Questions
Find answers to common questions about our products and services
Product Information
Yes, all our watches are high-quality replicas that closely resemble the original luxury timepieces. We ensure excellent craftsmanship and attention to detail in every piece. Our replicas are designed to capture the look and feel of luxury watches while being more affordable.
We carry replica watches from major luxury brands including:
- Rolex
- Tag Heuer
- Audemars Piguet
- Breitling
- Hublot
- Omega
- Patek Philippe
- And many more premium brands
Yes, we provide a 1-year warranty on all our watches covering manufacturing defects. This warranty does not cover damage due to misuse, accidents, water damage, or normal wear and tear. Our warranty ensures peace of mind with your purchase.
Ordering Process
You can place an order by:
- Browsing our gallery and contacting us via WhatsApp with the product image
- Calling us directly at +92-321-4115583
- Sending us an email with your requirements
Our team will assist you with product selection, pricing, and order confirmation.
Yes, we offer customization options for certain watches including strap changes, size adjustments, and special engravings. Contact our team to discuss your specific requirements and additional costs involved.
Once your order is dispatched, we will provide you with a tracking number via WhatsApp or SMS. You can use this number to track your package through our courier service. We also provide regular updates on your order status.
Shipping & Delivery
We deliver to all major cities across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Multan, Hyderabad, Quetta, and many other locations. Contact us to confirm delivery to your specific area.
Standard delivery time is 2-5 business days within Pakistan. Delivery times may vary depending on:
- Your location
- Product availability
- Weather conditions
- Local holidays
We strive to deliver as quickly as possible and will keep you updated throughout the process.
Shipping charges vary by location and order value. We offer free shipping for orders above certain amounts. Our team will inform you of the exact shipping charges when you place your order.
Returns & Exchanges
We offer a 7-day return policy from the date of delivery. Returns are accepted if:
- The product is in original condition
- All original packaging and tags are intact
- The watch has not been worn or damaged
- You have the original receipt or order confirmation
To return a product:
- Contact our customer service team within 7 days of delivery
- Provide your order number and reason for return
- We'll provide return instructions and authorization number
- Pack the item securely with all original materials
- Send it back using our provided shipping label
Refunds are processed within 7-10 business days after we receive and inspect the returned item. The refund will be credited to your original payment method or as store credit, depending on your preference.
Payment Methods
We accept the following payment methods:
- Cash on Delivery (COD) - Available in most cities
- Bank Transfer - Direct transfer to our bank account
- JazzCash - Mobile wallet payment
- EasyPaisa - Mobile wallet payment
COD is available in most major cities across Pakistan. When placing your order, our team will confirm if COD is available in your specific area. If not available, we'll suggest alternative payment methods.
Yes, we take payment security very seriously. We do not store credit card details and all transactions are processed securely. For bank transfers and mobile wallet payments, we use verified business accounts.
Still have questions?
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